Refund policy

Refund Policy

Refund Policy:

  • I have a 14-day return policy, allowing you to request a return within 14 days of receiving your item.
  • To be eligible for a return, the item must be unworn, unused, and in its original packaging.
  • You'll need to provide the receipt or proof of purchase.
  • To initiate a return, contact us at info@booblinkajewellery.com

Damages and Issues:

  • Inspect your order upon receipt. Contact me immediately if the item is defective, damaged, or incorrect.
  • For items damaged in transit, contact info@booblinkajewellery.com
    within 48 hours of receiving the delivery.

Exceptions / Non-Returnable Items:

  • Custom orders and personalised items cannot be returned.
  • Sale items or gift cards are also non-returnable.
  • I do not exchange or refund due to a change of mind or incorrect purchase on custom makes or personalised items.

Exchanges:

  • I offer credit notes for shop items if you change your mind within 7 days of receiving them.
  • Items must be unworn, unused, and in their original packaging.
  • Credit notes are valid for 12 months.
  • Contact me at info@booblinkajewellery.com
     to initiate an exchange.

Refunds:

  • Goods sold are non-refundable.
  • No returns or refunds for broken/damaged items unless it's damaged in transit or deemed a manufacturing fault.
  • All items are examined and recorded before dispatch for quality control.
  • Refund approval will be communicated. If approved, you'll be refunded via your original payment method. Allow time for processing by your bank or credit card company.
  • I do not refund due to a change of mind or incorrect purchase.

 

NOTE: All shipping charges associated with the credit or return are the responsibility of the customer.The items must be sent via a prepaid and trackable method to ensure safe and documented delivery. The original shipping charges are not refundable and, if you are exchanging for an alternative item, a shipping charge will be applied. Booblinka Jewellery accepts no responsibility on the return shipping of the item being exchanged. 


Shipping abroad

Is available but I am NOT responsible for the additional cost like custom fees.